Returns & Exchanges
We want you to feel extraordinary in your NADINE MERABI piece; if it is not quite right, you can return your item within 14 days of delivery for a refund or exchange. All items must be returned in their original condition, unworn, with all tags and the signature blue security ribbon still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the item securely in its original branded packaging, ensuring the security ribbon is intact and all original documentation is included.
Ship Your Item
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Quality Check & Refund
Once received, our atelier will inspect your return within 5-7 business days, and your refund or exchange will be processed immediately upon approval.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing